Privacy Policy Overview
Learn how we manage, store, and protect your data at every step.
How We Handle Your Privacy
Your privacy is a top priority for mavexalithra. We gather and process personal data only when necessary, using secure methods and transparent communication at every stage of our real estate market services.
You can trust that we comply with Australian privacy laws and global best practices. Our processes safeguard your details throughout engagement, supporting your right to both service and confidentiality.
What Data We Collect
We collect personal and property-related information needed to analyse, report, and communicate with our clients. This data helps tailor our services to your property needs.
Information Provided Directly
- • Contact details for communication
- • Property preferences or regional interests
- • Feedback provided in surveys or messages
- • Client responses collected during sessions
- • Any details you share for the consultation
Automatic Data We Gather
- • Device type and access method logged
- • IP address and browser information collected
- • Activity data for site performance analysis
- • Cookie preferences and settings monitored
- • Visit timestamps and navigation records
How We Use Data
Collected information assists in providing market analysis, supporting communication, and improving your experience with our services. Data will not be sold or misused.
- • Personalise market reports and findings
- • Answer client questions or concerns
- • Improve website and service quality
- • Carry out consultation requests efficiently
- • Send notifications about updates
- • Collect anonymous website statistics
- • Store client agreements and consents
Our promise: We never sell, rent, or misuse your data. All information is handled securely and for legitimate purposes connected to our services.
Who Sees Your Data?
Your data is accessed solely by our team or trusted subcontractors engaged for analysis. We limit access and never share details without clear necessity or your consent.
External Service Providers
In some cases, third-party providers with data protection standards may assist in communication or analysis. All providers must adhere to confidentiality requirements.
When Disclosure Is Required
We may share information to comply with legal requests, court orders, or regulatory obligations.
Anonymous Data Use
Anonymous, aggregated data may be analysed for industry trends or internal improvement—no details identify individual clients.
Your Privacy Rights
You can access, update, or request deletion of your data held by us. Your rights also cover corrections and information about data handling practices.
- • Request a copy of data we store
- • Correct incomplete or inaccurate records
- • Request removal of information
- • Move your data upon request
- • Object to specific data uses
- • Restrict or limit processing where possible
Contact us at any time for questions or to exercise your privacy rights. We’ll respond promptly and with full transparency.
How We Protect Data
Industry-standard security safeguards help protect your details against loss, misuse, or unauthorised access throughout your engagement.
Technical Safeguards
- • Site traffic encrypted via SSL
- • Data stored on secure servers
- • Firewall protection for all infrastructure
- • Access controls at software and device level
Organisational Standards
- • Internal staff trained on privacy policies
- • Client service reviewed for compliance
- • Privacy by design implemented across services
- • Third party provider vetting before access
Data Retention and Removal
Your data is kept only as long as required for service provision, analysis, and compliance with applicable laws. We review data regularly for relevance.
- • Client credentials and account records
- • Service communications and responses
- • Messages and consultation summaries
- • Payment, invoice, or billing records
- • Communication preferences—optional
Data no longer needed is deleted or securely de-identified.
International Transfers
When using overseas services, we ensure adequate protection for your details in accordance with Australian law and industry standards.
- • Contracted service providers overseas
- • Cloud storage with certified standards
- • Access restricted by user role
- • Only necessary data transferred
Cookies and Tracking
We use cookies for site functionality and analytics, respecting privacy preferences set in your browser or device.
Types of Cookies Used
- • Needed for site performance and security
- • Monitor site usage and experience
- • Remember user preferences
- • Support core features across devices
You can manage cookies in browser settings anytime.
Policy Changes and Updates
Our privacy policy may change to reflect updates in service or law. We notify current users about any important adjustments to our practices.
- • Notification on major updates
- • Change logs available upon request
- • Policy posted with new revision date
- • User email updates if agreed
Please review the policy periodically to remain informed.
Privacy Questions or Requests
Reach our privacy team for any concerns or to request data access or deletion.
mavexalithra
66 Clarence Street, Sydney, NSW 2000 Australia
Phone: +61.7.2408.4490
Email: content@mavexalithra.com
Updated on November 8, 2025
Effective from November 8, 2025